Phull Insights
← All insights

30 June 2026

What Six Sigma gets wrong about supply chains

Placeholder draft — replace with the full article before publishing.

A production line has a start and an end. A supply chain doesn't — it hands off between systems, companies, and people who've never met, and the handoff is usually where the defect actually lives.

Borrow the rigour of Six Sigma. Don't borrow its assumption that the process boundary is obvious — in a supply chain, drawing that boundary correctly is most of the work.