When Agility Becomes Your Only Strategy: Lessons from a Postal Consolidation Operation
The pandemic exposed the difference between improvising well and having resilience designed into the system.
Read articlePeer route · Insights hub
Articles, perspectives and evidence-led cases.
Practical thinking drawn from professional experience and postgraduate research, alongside anonymised operational cases with a separate evidence standard.
Articles & Perspectives
Practical thinking for complex operations.
Sixteen articles across supply chain, leadership, governance, finance and sustainable performance. Named-company material is clearly framed as historical analysis or personal reflection.
What a Stalled Insourcing Project Taught Me About the Limits of Good Intentions
A sound case can still stall if the people who must deliver it are not part of the decision.
Read articleSustainable PPE Plastics: A Historical 2030 Market Scenario
A sustainable product claim must meet the same performance and traceability test as the product itself.
Read articleLife Cycle Assessment for a Branch Network: What RS Locals Reveals About Hidden Carbon
What sits outside an energy bill can still influence a property decision.
Read articleRead the Accounts: What Jamie's Italian Taught Me About Supplier Risk
A supplier can meet service targets while its ability to keep doing so is weakening.
Read articleWhat the Ladder of Inference Does to Your Supply Chain Decisions
The story we tell ourselves about a difficult interaction can move faster than the evidence.
Read articleSixteen Branches, a Net-Zero Target, and a Leasehold Problem: What RS Locals Teaches Us About Embedded Energy Decisions
For a leased estate, some of the most important energy decisions happen before a retrofit is specified.
Read articleWhy Partial ISO 14001 Coverage Is Not Enough
Certification can be valuable while still leaving material activity outside its boundary.
Read articleThe Leadership Model That Finally Made Sense of How I Actually Work
Leadership models are useful when they help explain what you do under pressure, not just what you value in theory.
Read articleThree People Management Lessons from One of the World's Largest Logistics Companies
Employee voice, feedback and change communication work only when the response is visible.
Read articleYour Code of Conduct Does Not Cover AI: Why Boards Need a Digital Ethics Framework Now
A rulebook written for human decisions needs a way to test digital decisions too.
Read articleWhy Local Data Matters More Than Another Net-Zero Policy
A target at group level becomes useful when site teams can see the choices it asks them to make.
Read articleVietnam 2030: A Supply Chain Entry Perspective
Market attractiveness is only the start; the operating model must survive local realities.
Read articleGreen Roofs on Industrial Buildings: The Infrastructure Innovation That Solves Four Problems at Once
One intervention may create several benefits, but only where the building and lease can support it.
Read articleWhy Your Stakeholder Engagement Plan Is Missing the Point
The most accurate message can fail when its audience does not trust the messenger.
Read articleBefore You Take the Investment: What a Luxury Bakery Teaches About Capital Decisions
A persuasive investment case is only as strong as the operating assumptions beneath it.
Read articleSeparate content streamIdentity anonymised · every published case number verified
Anonymised Cases
Operating questions, methods and evidence boundaries.
Existing case studies remain separate from Articles & Perspectives. The first three have complete pages; seven remain queued.
Delivery-confirmed OTIF: where the measure stops
A method-only case for testing promise logic, measurement boundaries and the customer event that defines success.
Read caseReducing inventory while protecting service
A method-only case for segmenting stock, demand, constraints and availability before changing policy.
Read caseCold-chain SLA redesign
A method-only case for aligning contract measures, product thresholds, dwell time and accountable review.
Read caseA MedTech KPI baseline that functions can accept
Quality, finance and operations need one traceable baseline before corrective action.
Company names are excluded. The page and any metrics await source review.
Separating local and imported network cost
A network decision method that distinguishes site economics, routing and leadership conditions.
Company names are excluded. The page and any metrics await source review.
30-day and 90-day improvement verification
A method for checking whether change holds after the workshop and handover.
Company names are excluded. The page and any metrics await source review.
Removing EDI billing exceptions upstream
Trace exceptions before invoicing and make tolerance decisions explicit.
Company names are excluded. The page and any metrics await source review.
Supplier performance and promise logic
Separate supplier variability from internal commitment and escalation rules.
Company names are excluded. The page and any metrics await source review.
When an operational control becomes a queue
Protect required controls while testing avoidable waiting around the hand-off.
Company names are excluded. The page and any metrics await source review.
The diagnostic that says do not build
Four tests before technology investment: access, novelty, actionability and repeatability.
Company names are excluded. The page and any metrics await source review.
Evidence standard for cases
Identity anonymised. Every number verified.
Company and client identities are anonymised. Every number published in a case study is valid and has been checked against its approved source, period, baseline and context before publication.