Phull Insights

Services

Four ways in, depending on whether the problem is the operating model, the visibility into it, the discipline behind the review, or simply deciding whether this way of working fits.

Advisory

Operating model design, network and branch strategy, and turnaround leadership for supply chains carrying tens to hundreds of millions in throughput.

Who it's for: businesses running a distribution or branch network under margin or service pressure, where the current structure was inherited rather than designed.

What you get: a diagnosed root cause, a redesigned operating model, and hands-on leadership through the first phase of change where that's useful.

Technology

Tools that ingest the unstructured data a supply chain already produces — emails, ERP exports, delivery notes, scanned PDFs — and reconstruct the actual journey an order or shipment took.

Who it's for: teams who suspect their reporting doesn't reflect reality, but don't have the hours to trace it by hand.

What you get: a working visibility tool built around your own data, not a slide deck describing what one could look like.

Methodology

A four-stage diagnostic, drawn from Six Sigma and PRINCE2 discipline, that finds root cause before it prescribes a fix. Every engagement runs through all four stages, in order.

01

Map

Trace the physical and information flow as it actually runs — not as the org chart or the process manual says it does.

02

Measure

Quantify the friction: dwell time, exception rate, cost to serve, and the points where service actually fails.

03

Diagnose

Isolate root cause using structured root-cause analysis, not the loudest anecdote in the room.

04

Rebuild

Redesign the operating model — and the technology behind it, where that's the real constraint — then hand over a plan the team can run without you.

Insights

Field notes and short essays drawn from live engagements — what's actually breaking in regulated manufacturing and multi-site distribution, and what fixed it.

Who it's for: anyone deciding whether this way of working fits their problem, before the first conversation.

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